This can take a while, so keep holding each button for at least 30 seconds! ![]() Keep holding both buttons until you can see the white Apple logo on your iPhone's screen. To hard reset your iPhone 5, press and hold the Home button and power button at the same time. Keep reading this article to find out about more permanent solutions to this issue! However, since an iPhone freezing completely is usually indicative of a pretty serious issue, a hard reset still might not fix your iPhone completely, even if it does get it working for now. Regardless of the malfunction your iPhone's experiencing, performing a hard reset is a great place to start. If your iPhone is still making noise but the screen won't turn on, check out our article all about what to do when your iPhone's screen is black! Hard Reset Your iPhone 5 If your iPhone's screen is black but your phone is still capable of ringing, it's likely that this is caused by a different error than what would cause an iPhone to freeze completely. In the case of an unresponsive screen, the most common explanation tends to be a serious software glitch. Issues with both your phone's hardware and software could be the root of the problem. There are lots of explanations for why your iPhone 5 is frozen. ![]() Here's everything you need to know when your iPhone 5 is frozen. You can't think of a time where you dropped or damaged it, but it's still not working. You've been pressing every button you can find, but no matter what you do your iPhone screen remains frozen.
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